Assistant Manager

We are seeking for a strong leadership, excellent organisational skills, and a genuine passion

for hospitality and the brand, Panaadera. The Assistant Manager will play a key role in

maintaining smooth operations, motivating the team, and ensuring that every guest

experiences the warmth and quality that define Panadera.

Key Responsibilities:

Operational Management

• Oversee the day-to-day operations of the bakery, ensuring service runs
• efficiently and in line with Panadera’s standards.
• Maintain a welcoming and professional atmosphere for both guests and staff.
• Support in implementing operational systems and improving workflow where
• needed.

Team Leadership & Training

• Supervise, train, and motivate team members to deliver exceptional service
• and productivity.
• Support with staff scheduling, rota management, and performance reviews.
• Encourage a positive working culture built on teamwork, respect, and
• continuous learning.

Customer Service

• Deliver a consistently high level of service, ensuring every guest feels valued
• and appreciated.
• Address and resolve customer feedback or complaints in a professional and
• timely manner.
• Foster relationships with regular customers and act as a brand ambassador
• for Panadera.

Inventory & Administration

• Assist with ordering, stock control, and supplier management.
• Monitor daily cash handling and POS systems, ensuring accurate reporting.
• Maintain records and support the management team with administrative
• duties as required.

Health & Safety

• Ensure all hygiene, food safety, and health and safety policies are followed in
• line with company and legal standards.
• Conduct regular checks of kitchen and front-of-house areas to ensure
• cleanliness and compliance.

Skills & Attributes:

• Strong leadership and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in administration, scheduling, and reporting
• A genuine passion for hospitality, baking, and the Filipino culinary culture that
• inspires Panadera.

Job Types: Full-time

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability