We are seeking enthusiastic and dedicated Front of House to join our Toasteé team. In this role, you will be the first point of contact for our guests, ensuring a welcoming atmosphere and providing exceptional service. Your responsibilities will include assisting with food preparation, managing customer orders, and maintaining a clean and organised environment.

Duties:

Customer Service:

Greet all customers in a friendly and professional manner.
Take orders accurately and provide information on menu items, including allergens.
Serve food and drinks promptly and courteously.
Handle customer feedback and resolve minor issues in a calm and professional way.

Barista & Food Preparation:

Prepare high quality espresso based and specialty drinks to specification.
Prepare in house sauces and hot products safely and to company standards of quality and presentation.
Ensure consistency and presentation of all beverages meets company standards.
Stay informed about seasonal specials and promotional items.

Shop Presentation & Hygiene:

Keep the store clean, tidy, and well stocked at all times.
Maintain attractive displays of baked goods.
Assist with clearing tables, dishwashing, and general upkeep during busy periods.

Team Collaboration:

Communicate effectively to manage workflow during peak times.
Help with training and supporting new team members when needed.
Working with the Marketing Team to produce content for social media platforms.

Qualifications

Good coffee knowledge is a plus but training will be given
Knowledge of food safety practices is an advantage.
Excellent communication skills and a friendly disposition are essential for interacting with customers.
Ability to work flexible hours, including evenings and weekends as required.
Join us in creating memorable experiences for our guests while being part of a dynamic team!

Job Types: Full-time, Part-time

Benefits:

Discounted or free food
Employee discount

Schedule:

Day shift
Monday to Friday
Weekend availability